Help, cannot open Vista pc.

  curlyboy 10:26 10 Feb 14
Locked

Hi there,try and keep it short,---Wife purchased lap top, Windows vista about 2months ago,second hand,every thing was ok, but now we cant get passed these messages, activation period has expired,must activate on line, retype product key, show other way. At bottom of screen---this copy of windows is not genuine.

  chub_tor 10:41 04 Mar 14

Have you contacted the vendor to tell them of the probelem and have they confirmed that they installed a genuine version of Windows Vista? That is the first thing you should do. If not then it sounds as if you have been sold a pup and need to buy a genuine Windows Vista key which you can do so from Microsoft - just avoid any dodgy cheap keys you may see on line. Invariably they are fakes too and will show up again in 2-3 months.

You might want to read this from Microsoft

  seekfast 09:56 14 Apr 14

If their is any way to re-load Vista do it. If you can re-load windows, or Vista on top of itself it might help. At this point anything can't hurt.

After this is over get something like Norton Ghost 12 and do a complete back up to a seperate back up to a seperate location and then you can recover to that location. I know its too late now. I use Norton Ghost 12. Their are also a lot of other programs that will do the same thing.

Best of luck.

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