Hard disk is read only after software install failed

  horsetags 11:20 02 Jun 13
Locked

Hi,

Installing a reputable software app failed and now my c drive is read only and although i can use most of my original programs, i cannot change anything, cannot choose a restore point as it say the administrator (me!) has stopped me doing this.

I cannot start my acronis to get my latest backup (on external drive), yet i can access my email and other programs.

The windows system is actually on a small ssd drive for speed although my C drive is on my normal harddisk.

I get the fault code 0x800704b3 when trying to access programs such as Wise 365.

My Hyper drive manager will not work either

I can copy and paste and am copying all of the files in My Documents to an external hard drive (where all my Acronis backups are.

I have a sinking feeling that the only option left to me is a complete reinstall somehow as all the options seem to be blocked to me (Restore, Refresh etc)

Getting C unlocked would be a bonus.

I know it's a long shot, but if anyone can help i would be grateful.

Thanks in advance

Paul

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