Frozen outbox

  tonyt1151 20:21 08 Feb 08

My father has just rung me with a problem with Windows Mail. Basically he has a message "stuck" in his outbox. He has tried everything to delete it without success.It is stopping him from sending any more emails. Any thoughts anybody

  skidzy 22:18 08 Feb 08

Try logging on to his isp homepage and access the email account from there,then if a copy is left on the maybe able to delete it.

  anskyber 23:00 08 Feb 08

Not sure if this works with Windows Mail but for Outlook if you choose file then select work off line. The email should then delete from the out box. Select work on line after that.

This usually happens if the outgoing email has a large attachment.

  brundle 23:20 08 Feb 08

Try this; click here

  tonyt1151 08:31 09 Feb 08

Thanks guys. I will relay your help. Will post back with results

  tonyt1151 19:22 13 Feb 08

Hi Guys. Just to say thanks. Problem resolved by using brundle's link

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