Form Validation Summary box comes up

  junef 21 Mar 13
Locked

I went into a web site to update my account. I clicked on personaliser and got the form up to amend, but a box came up which said

"Cannot find validation summary element "Form validation summary". Make sure you've put an element with the ID into your HTML document."

It won't let me go any further. I am on Windows8 (Yuk!)with latest Explorer When I try it on my old computer using Vista (Aah - those were the days!!!) and using a much older Explorer - it works fine.

The lady I spoke to at the site said it must be my Internet provider - what does that mean? and who do I go to for help? Is it a Windows8 problem?

  bljo 29 Mar 13

I have a similar problem to junef ( form validation summary )and am looking for the answer to overcoming it

  junef 22 Apr 13

bljo

I have just accessed the problem site again, and had same error message - BUT then a message came up to say it was because their site was not yet compatible with Internet Explorer10 - would you believe it!!!!! They told me to go to Tools on the Toolbar and select Compatibility View option. I did this and can now get in to the Account OK. Hope this works for you junef

Advertisement

This thread is now locked and can not be replied to.

Windows 10 Home vs Windows 10 Pro comparison: Here are the extra features you get in the Pro version

Behind the scenes at Silverstone, the 70th British Grand Prix: Hisense starts UK push with Red…

How Found created this skateboard, bike and parkour stunts-laden, single-take car ad

Apple Pay UK launch date, UK user guide and participating UK banks | Apple Pay to launch in UK on 1?…

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message