Following links in Windows 7

  Maczed 15:10 02 May 12
Locked

I am having trouble following links on web pages. sometimes I get to the page I need, but most of the time it doesn't work. I then have to copy and paste the shortcut address into the address bar at the top of the page. Have I got something set up wrong? Any ideas?

  difarn 15:53 02 May 12

You don't say which browser you are using

If you are using internet explorer - try this fix-it link.

If it is other browsers have a look to see if any add-ons are causing the problem.

  Maczed 18:33 02 May 12

Thanks for your response, difarn. I'm using IE9. I tried your link and had to access it by copy & paste. I ran the Reset Internet Explorer Setting Fix-it and restarted my PC. Your 'fix-it' link now responds when I click on it but I only get an empty new tab. Can you think of anything else I should do?

  difarn 21:41 02 May 12

There are a lot of articles about the same problem and different sorts of fixes.

Try opening IE without any add-ons

Click on Start, All Programs, Accessories, System Tools, Internet Explorer (no Add-ons).

If this works then you will have to disable and re-enable each add on until you find the culprit.

If this still doesn't work try rolling back to IE8 by going to control panel - add/remove programmes, removing IE9 - this will automatically roll back to IE8.

Have you tried another browser? Can I suggest Firefox.

  Maczed 00:21 03 May 12

Hi difan, thanks for the suggestions, but none of them seem to work. I'm not running any add-ons; I can't load IE8 as I'm running Windows 7 (64-bit) and that's not one of the recommended versions for IE8; I've tried to download Firefox, but for some reason the 'Run or Save' pop-up doesn't appear, so it won't download it. You mention lots of articles about the same problem, would you point me to any of them, please.

  sharpamat 08:12 03 May 12

I also run Win 7 64bit this on installing was with IE8 as the default browser

  difarn 09:16 03 May 12

You can run IE8 - you would have been running this before IE9. I too still have it with Win 7 64-bit. It maybe that your profile has somehow become corrupted. Most people are still using IE8 at present because of problems with IE9. It is strange that you cannot download Firefox - I don't suppose it appears in your downloads folder?

The first thing to try is to roll back to IE8.

As for links - if you type in "unable to open links in IE9" you will get many articles.

  difarn 09:24 03 May 12

I should have said that when you download Firefox it is the 32-bit version you need - there is a 64-bit version just available that is still in "testing" format.

  difarn 09:58 03 May 12

The 64-bit version of Firefox is in fact called Waterfox so don't worry about this.

  Maczed 12:10 03 May 12

Many thanks for your help, difan. Now got IE8 (after a bit of trouble working out how to delete IE9, rather than turn it off), and have downloaded Firefox. Links still not quite right in IE8, but work a treat in Firefox. It's much faster that IE, pity I wasn't introduced to it earlier. I think I'll stay with it! Once again, thanks for your patience.

  difarn 12:16 03 May 12

It may well be the IE profile folder is corrupt. I always use Firefox and have - there is a good range of add-ons too.

Now that you have another browser to use I am attaching an article explaining how to reinstall/repair IE - you can do it manually or via the Fix-it link.

Advertisement

This thread is now locked and can not be replied to.

Honor 5X review: Hands-on with the new budget phone from Hauwei's young brand

1995-2015: How technology has changed the world in 20 years

You can now publish data visualisations to the web from Power BI

Complete guide to Apple's campus 2, everything we know about the new spaceship HQ, plus: new drone…