E Drive not showing - Windows Vista - HP Pavilion 9700

  bead2012 20 Jan 12
Locked

After installing windows updates, the e drive has just disappeared. Have tried the various fixes found on line - no joy. Rang Microsoft who said to go to HP direct. HP suggested putting the orginal disks in - how without a drive to put it in!!! And anyway the laptop is OEM so no disk supplied but I do have the rescue disk made at the time of purchase (2008) Can anyone help please? Barbara

  difarn 20 Jan 12

Several things to suggest

... TRY - start - type in run E:/

... Go to "Device Manager (start and type this in)." Look for "IDE ATA/ATAPI controllers." Right-click on each "IDE channel." Click "uninstall." Do that with all the IDE channels you have. Restart your computer. When it restarts, the computer should install the necessary info.

... Have you tried to restore your system to a date before you applied the updates? If you can do this you can then re-install your updates one by one.

...If this doesn't work ....

You could try a registry edit if you feel able to but PLEASE BE CAREFUL

First of all MAKE A RESTORE POINT - use this article to guide you

Click the Start button, and then in the search box, type regedit.
Press the Enter key.

NOTE: If prompted for an administrator password or a User Account Control prompt is

displayed, type the appropriate password or click Continue. In the Registry Editor window, in the left pane, double-click the HKEYLOCALMACHINE folder.

In the HKEYLOCALMACHINE folder, double-click the System folder.

In the System folder, double-click the CurrentControlSet folder.

In the CurrentControlSet folder, double-click the Control folder.

In the Control folder, double-click the Class folder. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.

In the right pane, click to select the UpperFilters registry value.

On the menu bar, click Edit.

In the Edit menu, click Delete.

In the Confirm Value Delete dialog box, click the Yes button.

In the right pane, click to select the LowerFilters registry value.

On the menu bar, click Edit.

In the Edit menu, click Delete.

In the Confirm Value Delete dialog box, click the Yes button.

NOTE: Do not delete the UpperFiltersBak or LowerFiltersBak registry values.

Close the Registry Editor window.

Restart the computer.

Good luck

  difarn 21 Jan 12

Have you by any chance just installed a new version of Norton? This is one of the problems that may be caused by doing this apparently. If so you can ring them for support and they have a bug fix which they can put right.

  bead2012 22 Jan 12

No, I do not use Norton at all. Had already tried system restore to earlier date. Have also tried the regedit route. I'm nervous about deleting the IDE ATAPI - is it safe to do so?

  difarn 22 Jan 12

Yes it should be safe but to make doubly sure you could set a restore point - when you re-start the PC will automatically re-install them.

First you could try to reassign a new drive letter:-

Click on the Start button and then choose Control Panel.

Click on the System and Maintenance link.

Note: If you're viewing the Classic View of Control Panel, you won't see this link. Just double-click on the Administrative Tools icon and skip to Step 4.

In the System and Maintenance window, click on the Administrative Tools heading located near the bottom of the window.

In the Administrative Tools window, double-click on the Computer Management icon.

When Computer Management opens, click on Disk Management on the left.

Go into disk management and click on view, then top and graphical. Then you should see the cd drive. Right click on the cd drive and then assign new letter to drive.

  bwin 21 Feb 12

The monsters continue their path of destruction in the latest expansion to the World of Warcraft Trading Card Game Swtor Credits 100k swtor credits=$2.19. Aftermath: Crown of the Heavens follows up on Throne of the Tides, introducing a completely new set of Monster hero races and classes. Players can now control demons, dryads, and ogres, each with exciting powers that will drive completely new deck-building strategies. In addition to powerful Horde and Alliance allies such as Archdruid Malfurion Stormrage, Tyrande, High Priestess of Elune wow items, and Sylvanas, Queen of the Forsaken, Aftermath: Crown of the Heavens will also introduce more murloc monster cards including an epic murloc. Each Crown of the Heavens pack has a chance to give you all-new Loot? including the Corrupted Hippogryph mount, Ogre Mage Costume item, and Gregarious Grell pet.

  bwin 21 Feb 12

i buy my cd key at this store swtorcreditus.com and the price is really cheap than the official site. now the swtor credits is 100k=$2.19 . i got the discount coupon " SW5 ", they say i can share the coupon.u may have a try.

Advertisement

This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

See 24 hours in London in 1 minute with Paul Richardson's hyperlapse film

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message