does active X matter?

  palinka 17 Jan 13
Locked

An elderly friend who brings me all her computer problems is currently worried about a message that she receives when she receives emails. As follows : "One or more Activex controls could not be displayed because..... ".

I thought we had cured it by changing the security settings on her pc, but not so - she received same message again when she was making a reservation at a hotel., but 4 other emails received at the same time were OK.

I’ve told her to ignore the message ( she is a great fusser) but that I would check it out

  northumbria61 18 Jan 13

Usually mail websites do not use activeX. You should avoid using such websites. However, it seems you are using IE. Go to Tools- Options, Go to the Security Tab and choose Default Level for the Internet Zone. That should prompt you for a question to "Run the ActiveX" instead of blocking it. Be careful with allowing ActiveX controls. They could be malicious.

  palinka 18 Jan 13

thanks very much; that's helpful.

I have already advised her to choose default level in IE.

Her OE is vista and she uses Windows Mail.

I will visit her and check on her settings in general.

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