Can't access my laptop due to message.

  loopylou1 12:51 17 Feb 15
Locked

Hello..Whenever I try to boot up my laptop I get a message on screen saying..

"LogonUIexe-Bad Image

C:\PROGRA -2\SearchProtect\Bin\SPVC4Loader.dll is either not designed to run on windows or it contains an error. "

Any ideas how to resolve this problem please?

  Secret-Squirrel 13:07 17 Feb 15

"Can't access my laptop due to message"

What happens when you click the OK button in that message window?

  Fruit Bat /\0/\ 16:13 17 Feb 15

What operating system windows 7?

You are going to have to do a Start Up repair - either by tapping F8 as it boots and get into the advance tools menu or by booting from a windows DVD.

  loopylou1 17:37 18 Feb 15

To answer your questions...It is windows 7, when I click continuously on OK It gets me to the shortcuts on the desktop but none of them respond when clicked on. When I continually tap on f8 it takes me to 'Advanced Boot Option' with a list of options and then I don't know which option to take. any further advice please?

  Fruit Bat /\0/\ 19:13 18 Feb 15
  1. An Advanced Tools menu options screen will now appear

  2. Highlight the repair Your Computer option and Press Enter

  3. Select a keyboard layout, and then Click the Next button

  4. Next select your user Name and Enter your Password, then Click OK

  5. The recovery options should now appear

Repair / Recovery Options

  • Startup repair - This automatically fixes problems that are preventing Windows from starting
  • System Restore - This will Restore Windows to an earlier point in time
  • Windows Complete PC Restore (Available in Windows Vista Business, Enterprise and Ultimate editions only)- If you don't have a backup then don't use this option This will completely restore your entire PC - programs, system settings and files - from the back up that you have previously created. Any other data will be lost
  • Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
  • Command Prompt - This opens a Command Window

Select the Startup repair it should work first time however If it says cannot repair do the startup repair several times

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