Cannot load Family tree program

  djsew 17:08 PM 26 Jul 11

New laptop with Win 7 will not accept the program. Msge: 'The InstallShield (iKernal.exe) could not be installed.' This program (from BBC Who do yopu think you are) is 2007 and installs on Win XP perfectly. Can anyone suggest a fix please?

  ams4127 17:20 PM 26 Jul 11

Right click the .exe file and select compatability mode. It should then install OK.

  djsew 20:44 PM 06 Aug 11

Many thanks for your suggestion, all OK now. Cheers


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