Cannot load Family tree program

  djsew 26 Jul 11
Locked

New laptop with Win 7 will not accept the program. Msge: 'The InstallShield (iKernal.exe) could not be installed.' This program (from BBC Who do yopu think you are) is 2007 and installs on Win XP perfectly. Can anyone suggest a fix please?

  ams4127 26 Jul 11

Right click the .exe file and select compatability mode. It should then install OK.

  djsew 06 Aug 11

Many thanks for your suggestion, all OK now. Cheers

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