Can not install service pack 2

  Mr_Jolly 15 Sep 09

I keep getting a message that KB948465 is ready to be installed. I just can not seem to install it.I can not update windows defender also

When I check my system info it says I am using 6.06001 service pack 1 build 6001.

Tried downloading service pack 1 which when ran says already installed

Tried downloading and installing service pack 2 which says you need to install service pack 1
Any help would be great

Thanks in advance

  Mr_Jolly 15 Sep 09

tried windows update standalone installer which says error 0x80240009

Also tried sfc /scannow and system restore

  chub_tor 15 Sep 09

Try running this click here and then re-try to download and install SP2

  chub_tor 15 Sep 09

click here is the description of the System Update Readiness Tool

  sunnystaines 15 Sep 09

delete sp1 then reinstall it and try again.

  Mr_Jolly 15 Sep 09

Says error as above 0x80240009

  Mr_Jolly 15 Sep 09

how do you uninstall sp1

  chub_tor 15 Sep 09

Uninstalling Vista Service Packs click here

  Mr_Jolly 16 Sep 09

Tried Uninstall from link:

Method 1-Can not see uninstall option for service pack in the list so on to method 2

Method 2-System restore only goes back to installing service pack 2 ( no further )

Method 3-when I type in the C:\temp\Windows6.0-KB936330-X86.exe/x:C\temp says " filename, directory name or volume label syntax is incorrect "

Please help, I think I am going out of my mind !!

Do I need the update ??


This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

Encore creates eerie effects for Spielberg's new TV show The Whispers

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message