Can I Do a clean Windows 8 install over downloaded windows 8 upgrade?

  geletaz 20 Dec 12
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I upgraded from Windows 7 to Windows 8 Pro upgrade from Microsoft website and problem activating like so many other users. The issue I have is that I also downloaded the media pack and received a e-mail with a different key which I entered and now I cannot activate it. I spoke to Microsoft technician and they removed media pack and key but I still cannot activate it as my system stills shows Windows 8 Pro with Media Pack Key !.Now would buying a retail boxed version of Windows 8 Pro solve the issue as it will come with a new key and can a clean install be done over the downloaded upgrade version I have ?

  geletaz 20 Dec 12

Thanks for reply Jock1e.I am not sure what you mean by not taking any files or folders when clicking on remove everything and re-installing windows.This procedure sounds like reformatting the hard drive..if it is...by clicking this option windows will remove everything like drivers which will make my pc 'dead '...am i right ?

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