faysinclair 17:50 PM 08 Sep 13

when I boot the system and I get the normal beep and after I get the green scroll bar I get a black screen but the computer is running i tried using the re-install vista disc that came with the computer but that does not work either.

  rdave13 21:32 PM 08 Sep 13

Try tapping F8 on booting to get to the advanced options menu. If successful try the last known configuration option. If that fails, restart, keep tapping F8, then select safe mode. If you get to the stark desktop, find system restore and restore to before the problem.

  faysinclair 20:21 PM 09 Sep 13


I have already tried those options and it still does not work.


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