Blue crash screen win 7

  Billp64 12:21 23 Jan 10
Locked

Hi
Installed win7 on separate hard drive,have XP on other drive, 3 times while running internet explorer I have had blue screen saying about dump!
It starts up again ok, any ideas what could cause this and possible solution.
Thanks Bill

  sunnystaines 15:48 23 Jan 10

memory glitch, what was the codes

  Billp64 16:43 23 Jan 10

Sorry didn't get the codes, I have plenty of memory 4gb ram. Will note if it happens again,
Thanks for your reply.

  Billp64 19:41 23 Jan 10

Hi Crashed again tonight. Blue screen and lots of writing then re-starts.
BCcode C5
BCP1 00000004
BCP2 00000002
BCP3 00000001
BCP4 8295E8B7
Does this help and what is the solution please.
Thanks
Bill

  Billp64 19:41 23 Jan 10

Hi Crashed again tonight. Blue screen and lots of writing then re-starts.
BCcode C5
BCP1 00000004
BCP2 00000002
BCP3 00000001
BCP4 8295E8B7
Does this help and what is the solution please.
Thanks
Bill

  Billp64 12:41 31 Jan 10

Will tick as resolved, put machine back to earlier time and it has settled for a few days now. Still not sure why it happened. Memory was four new 1gb sticks.
Thanks anyway will come back if needed.
Bill

  Technocrate 10:21 26 Feb 10

You can recover your normal screen smoothly by following the given steps:

Steps 1. Turn off and then on your PC.
If the problem is in Windows then just shut down your system and restart. Shut the machine down completely and leave it for at least 20 seconds before switching it back on again. This also applies with external devices. If it’s a USB device try unplugging it and plugging it back into a different socket. It will ask the OS to reload the driver once again.

Steps 2. Visit the Action Centre
The windows 7 comes with a feature called Action Centre to provide instant solution. Click on the flag in the far right of the taskbar will open the Action Centre. Check here for any solutions. You can click on the Troubleshooting link to find solutions to problems using Microsoft’s automatic problem reporting tool. The Action Centre comes in Windows 7 version only.

Steps 3. Visit Microsoft Fix it
The Microsoft carries a unique sit called “Microsoft Fix it” to solve many issues.

Steps 4. Try Windows Update
If you find a problem being caused by a driver or is an issue with Windows itself, it’s possible that an update will fix the problem is already available via Windows Update. Have a look at all the optional and recommended updates as well as just the critical ones, as this is where a lot of driver and software updates tend to appear.

Steps 5. Reinstall the Driver
If you have hardware problems then dig out the original disc that came with your hardware and try to reinstall the driver. You can then reinstall the drivers through Windows Update or from the disc that came with your hardware.

NOTE: Be careful while uninstalling display or network drivers as this could render your screen blank or take you off the internet.

Steps 6. Clean up Windows
You can manage your hard disk by disk cleanup and CCleaner. If your problems are caused by performance issues you can clean up windows. Start Menu will find disk cleanup which does an admirable job of stripping out temporary and rubbish files that can slow Windows down. CCleaner will clean up the computer’s registry. Restart the computer after the action.

Steps 7. Run the System File Checker
From the Start Menu open the command prompt and type SFC /SCANNOW. It will run the System File Checker. You will need your Windows install disc in your optical drive for this to work. It will scan all your Windows files and see if any have become corrupt. If it finds any it will replace them with the originals from the install disc.

Steps 8. Reinstall the software
Some issue may arise due to the application software not due to the OS. Reinstalling or repairing it will solve the case. Find the Programs and Features from the control panel in Windows 7 and search for the program, and go for “Repair” option for that program. Failing that uninstalling and reinstalling your program might fix the problem.

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