Annoying Sony Vaio Laptop Problem

  bigdp 14:28 15 Aug 14
Locked

Hi I have a problem with my Sony Vaio laptop. When I switch it on it lets me login then the screen goes black and I can't do anything. Does anyone know how I can fix this or if it's a known problem?

Any help is greatly appreciated. Thanks

  Fruit Bat /\0/\ 14:52 15 Aug 14

When I switch it on it lets me login then the screen goes black and I can't do anything

could be a corrupt profile can you log into another account?

which version of windows are you using?

  bigdp 15:57 15 Aug 14

Hi thanks very much for your replies.

It is Windows 7 I'm using and I will try the suggestions when I get home.

Thanks

  bigdp 17:00 16 Aug 14

Hi it's running Windows 7. Safe mode tries to load then it just stops at black screen with mouse pointer which I can move. I also tried last known good config but same thing happens. I can also load task manager but it takes a very long time. Thanks

  Fruit Bat /\0/\ 21:31 16 Aug 14

Do a startup repair frpm the advanced tools menu.

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