This kind of thing is usually called 'an improvement for the benefit of the customer'.
Always reminds me of the old lady who, donkey's years ago, went to her bank to get a copy of her Bank Pass Sheet.
The youngsters here won't believe that you could do that, they were typed out and casted by hand, this being a modernisation on the ink kept pass books.(Hence Bank Pass Sheets as an alternative name for Bank Statements).
However, back to the tale; she was informed that she would be sent one in 3 days, which provoked her reply of she always got it over the counter before. She was then informed that they had 'computerised' and that it now took 3 days to do it, and her obvious following query was answered by 'it has been done for our customers benefit'.
Like all things nowadays, the bright spark 'experts' mucking it all up. I drew out some saving from an Insurance bond the other day. 4 years ago it took 3 days for the cheque to arrive, this time it took 4 telephone calls, and 27 days, and I was told it was all due to the new improved system that they had introduced.
There is every chance that the zips will fail, and then you will need a hacksaw to get into the b------ case.
I regret that we old uns were not designed for this present world.
Victor M. had a lot going for him!