mobile phone contract

  rickf 14 Apr 12

Recently took up a contract with a provider. It's a bad deal. Is there anyway I can get out of it.

  john bunyan 14 Apr 12

How recently? Did you read fine print in terms and conditions? What was the cooling off period, if any? If beyond the cooling off time, it is a question of "Buyer beware" - you signed - you got what it says on the tin

  rickf 14 Apr 12

done some research and just discovered they have not given me a terms and conditons statement so don't know what the cooling off period is. Will see what I can do.

  john bunyan 14 Apr 12

Good luck! May be worth getting advice from your local Trading Standards- but be quick, as one day beyond any cooling off may be too late .These phone people are as slippery as eels.

  Chegs ®™ 17 Apr 12

Often,getting out of expensive contracts requires you to pay a sum to the provider for breach of T&C.I've previously managed to escape from an ISP & a phone provider's contracts by insisting they hadn't provided me with acceptable service,the ISP because my connection failed repeatedly & was often running at bits per second instead of megabits per second,the phone provider because I could only use it in a very small area of the town,elsewhere & I got no service(though thats unlikely now as my present provider I can get broadband coverage through my phone practically anywhere)


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