have a major problem with my MP3 downloads-they just vanish and I cannot find them to sync with my MP3 player. Passionato should go straight in to iTunes-not on my computer it does not. I spent nearly an hour with the Passionato help desk the other day and they are completely stumped. I bought two albums for nearly 16 quid and just cannot find them-you name it, I've done it and they are nowhere to be seen. Also my files used to open up in Windows Media but now I just get all the facilities of WMPlayer and no page where I can drag and drop my new downloads, even if I could find them. I 've gone right through Downloads, My Music and every possible file in Explorer-they are nowhere to be seen. HELP!!!