Claiming travel expenses.ATOS.
You do seem to be having problems with ATOS, I on the other hand did not, much to my surprise I might add. I filled out the self assessment form and in due course got a phone call from the DWP saying that I was considered unfit to work and would be reassessed in 3 years time. I asked for the decision to be confirmed in writing and this they did not want to do for some obscure reason. When I said that the DWP will usually send a ten page letter if there has been a benefit increase of a penny why were they so reluctant to send me a written confirmation in this important matter.
Anyway I did eventually receive it. In my experience it is always best to get decisions confirmed in writing.