Had our BT statement today ....

  Dragon_Heart 00:05 03 Jun 08
Locked

They claim they have been reducing their 'carbon footprint' since 1966 ?

  spuds 13:12 03 Jun 08

Must be true, if that is what they have stated ;o)

  ray7 14:28 03 Jun 08

is there any link between 'carbon footprint' and 'customer service'. If so, they are correct. Customer service has certainly beeen reduced considerably.

  Mike D 15:17 03 Jun 08

Well, in 1966 Post Office Telephones owned a huge vehicle fleet and had their own shipping fleet. I believe that it's all leased vehicles and no ships now. Would that reduce the carbon footprint of BT by shifting the blame to another business?

  Dragon_Heart 17:25 03 Jun 08

" Well, in 1966 Post Office Telephones owned a huge vehicle fleet and had their own shipping fleet. I believe that it's all leased vehicles and no ships now. Would that reduce the carbon footprint of BT by shifting the blame to another business? "

That's how my old boss used to work .... and he left with a £30,000 'thank you'

  rogerdavis 18:09 03 Jun 08

I no longer pay them line rental or phone charges. So they don't send me a paper bill and I don't post a cheque back to them.:-)

result is a reduced footprint to and from BT.0)

  oresome 20:11 03 Jun 08

rogerdavis,

I'm in a similar situation to you, but was on paperless billing and direct debits so no unnecessary paperwork.

Now I'm no longer a customer, I get bombarded with letters from them asking if everything is still rosy with my new supplier or has the shine worn off.

  rogerdavis 11:01 04 Jun 08

"Now I'm no longer a customer, I get bombarded with letters from them asking if everything is still rosy with my new supplier or has the shine worn off."

They keep asking me if I want to go back.:-)))

No chance.

I pay by direct debit and my bill is available to read on line.

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