Critical update from HP

  Diemmess 31 Mar 12
Locked
Answered

=== Was the subject of an email yesterday.

The gist of the message is as follows

Dear Valued HP LaserJet Customer,

*HP recently announced the potential for a certain type of unauthorized access to some HP LaserJet printers. The potential for this unauthorized access exists for LaserJet devices on a public Internet without a firewall, or for LaserJet devices in a private network, if a malicious effort is made by a party on the private network to modify the firmware of the device. While no customer has reported to HP unauthorized access, HP has built a firmware update to mitigate this issue. To obtain the latest firmware for your product, access bulletin* - - - - etc. included are two links with several more pages of how to update the firmware.

I was a bit startled until I re-read the second sentence. It seems the warning doesn't apply to ordinary mortals like me. It is one more 'ouch' for businesses and network users, that they could well do without.

  morddwyd 31 Mar 12

Whenever anyone addresses me as "valued customer" or the like, rather than my name, which they must have if I'm a customer, I immediately suspect scam!

  Diemmess 01 Apr 12
Answer

As a rule morddwyd I'd agree with you, and as said I'm not taking the offer.

Where I disagree with you is the fact that I am on their database as a purchaser, bought the printer direct when on a special offer, and the sheer number of pages and links rather like selecting a suitable printer ink from some ink suppliers.

It would prove your point if such an email arrived in the inbox of those who have had nothing to do with HP.

  morddwyd 01 Apr 12

I'm not making any sort of a point, just a comment.

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