Over the years I've been a member of this forum this question has arisen in one form or another. About five years ago I would have said a definite yes. Today, though, my answer would be the opposite. Any queries then its a search engine. Banking then it's on-line. No snail mail, no telephone (except in special circumstances), it is all at your finger tips. I'd rather do without the inane T.V. than the 'net.
Best Android apps 2015/2016: Best apps for your new phone or tablet - what apps should I download?