might do better if they stopped treating their prize customers (like me) with complete contempt. I'm the kind of driver they should be falling over themselves to get & keep. Never had an own fault accident, just keep paying the premiums year after year, a veritable cash cow. Yet when it comes to renewal time they consistantly quote stupidly high renewal figures. I know they are high because when I get an online quote from the same company as a new customer the numbers are a lot lower.
I show as much loyalty to insurance companies as they do to me - zero!
Only rich people and mugs blindly accept renewal quotes.