Annoying scam phone calls allegedly from Microsoft

  Jollyjohn 13:03 PM 17 Sep 12
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Answered

They obviously dont keep records. Thursday - the "technician" swore at me and hung up after half an hours run around. Friday - PC kept rebooting when they tried to connect so they gave up after an hour. Saturday - they missed a day. Sunday - after an hour they asked for £150 to fix my PC - I told them I had no money and they hung up. Monday - connected and reduced amount to £65 and not happy when I said I couldn't afford that.

Technical stuff - Until today I was allowing them to attempt to connect to a Virtualbox - XP in Linux.

Today I let them connect to a sacrificial PC. After installing Teamviewer to get control they go on to install LogMeIn which is set to allow remote reboots and reconnect.

They then play around with the command prompt and paste in some lovely red text.

They connect to a support my PC website, failed to copy the address - sorry.

My mistake today was I have just formatted the drive before exploring what other software they may have installed. I did a traceroute the other day and it connects to a server in Germany!

Why do I do this, well if they are talking to me it is one less person they can be trying to scam.

  spuds 13:15 PM 17 Sep 12

This 'from Microsoft' story as been flogged to death, both on this forum and others. It's been going on for ages, and a simple internet search will show this.

The answer to this is well published - Don't entertain or get involved with these annoying people or supposed 'from Microsoft' telephone contacts.

  KRONOS the First 13:22 PM 17 Sep 12

Jollyjohn

I rather like your idea of sacrificing a PC to these scammers but unfortunately I cannot as I have never received one of these calls. It would be interesting to see what they install other than TeamViewer or something similar. But I shall certainly keep your idea in mind if I ever get one of these calls.

  KRONOS the First 13:29 PM 17 Sep 12

I wouldn't dream of actually letting them get anywhere near my computer.

I think I should have added spare to sacrificing a PC as you are quite right and I too would not let them on my main PC.

  Jollyjohn 13:36 PM 17 Sep 12

Just to clarify - I have a spare sacrificial PC - it is a collection odds and ends that I use for testing. It has a 40GB HDD with Windows XP that I don't even bother to activate.

  spuds 13:47 PM 17 Sep 12

You might want to watch this interesting video http://www.youtube.com/watch?v=MuCFlR-YNdc or other You Tube videos on this subject?.

  Jollyjohn 11:59 AM 18 Sep 12
Answer

I will tick this as resolved now. But just to let you all know I have contacted TeamViewer and LogMeIn, both of which have been used by the scammers and both companies have responded requesting more info so they can attempt to stop the scammers using their software.

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