Zone Alarm Problems.

  SLAYER 20:19 20 Mar 07

I've uninstalled the above firewall,it was giving me problems,now using Ashampoo.

The problem I'm getting is on boot up I get the error message unknown software exception (0xa3410004) occurs in the application at location 0x7c812a5b.
Now, I've googled it so I know its ZA related,but cannot find out how to stop the error message.

Any suggestions?


  Stuartli 21:14 20 Mar 07

See the ZoneLabs Support information:

click here

  bretsky 22:20 20 Mar 07

Go to C\Windows\system32\zoneLabs and delete this folder. Now reboot and see what happens.
If using XP and your not sure on doing this, I would force a restore point just for peace of mind.

look at this click here

bretsky ;0)

  SLAYER 16:50 21 Mar 07

Cheers bretsky, That seems to have done the trick.

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