Yahoo Email

  topspur 09:45 01 Apr 05
Locked

I have telewest broadband internet and have found out that i am unable to access my yahoo mail account. I can access the mail from yahoo site and can also put my mail address along with the password to enter site, but when i press enter, instead of taking me straight to my inbox it goes blank with a white background and seems to freeze. I rang telewest b/band tech support and went through various checks to no avail. I was asked to enter security siters as they though i might have a problem with the security files but i was able to access these quite easily. I even opened a hotmail account with no problem. Can anyone help/give advise?
Thanks

  €dstowe 10:33 01 Apr 05

I have found that Yahoo web mail is sometimes difficult to access via Firefox. I therefore use IE for the rare occasions I use my Yahoo mail account.

  Publisher 12:02 01 Apr 05

Topspur, I have exactly the same problem, and I don't use Telewest.

I have found that when the screen goes blank, click in the address box and hit return and it brings up the email screeen, but its a weird screen, very untidy.

I cannot fathom out what the problem is either.

DRiM

  Kate B 13:01 01 Apr 05

topspur, this is more a workaround than a cure but you can access Yahoo mail via POP3 clients - ie Outlook, Outlook Express, Thunderbird (I think). That's how I collect my Yahoo mail which works well as it's not my primary email address

  topspur 13:07 01 Apr 05

Publisher have you tried to access yahoo mail using a different computer? I have found that i can go into my yahoo mail using the computers at my public library. Have you tried to contact yahoo? What do you intend to do?

  Publisher 18:59 01 Apr 05

yes, its OK on another machine, very weird. Incidentally, the same problems is on Hotmail too, identical!

DRiM

  octal 19:04 01 Apr 05

Hotmail appears to have a problem with latest version of Messenger at the moment, try running Messenger first before accessing Hotmail, or if you don't use Messenger try uninstalling it.

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