I have been trying to help a friend (at long distance) install Easy CD Creator Platinum. He like me, is running XP Pro (SP1) I have it up and running problem free but he cannot get it to install. He can install ECDC seemingly without problem and has downloaded the latest update patch which he needs to make it run on XP
but when he tries to install it he gets the message " cannot find a version of Easy CD Creator on your Computer" and so it will not install. On my direction he has tried installing the patch after the program install and a re-boot also installing the patch without an nitial re-boot. He has followed the instructions from Roxio for "Advanced Trouble Shooting in Windows XP" which basically recommends an install after a clean boot all of this with no success. It would look as if there is a conflict somewhere but you would think the clean-boot install would have cured that.
I have searched the web in vain, there are thousands of disgruntled people with similar problems but I have found no specific answers.
I am at a loss as to what to suggest next, has anyone had a similar experience and found the answer.