XP word runtime error message

  antwan 19:35 23 Jun 05
Locked

After 15 mins using word runtime error message appears. Clicking ok or red cross closes word back to desktop. Previous answer in forum not working, problem persists.

  mattyc_92 19:37 23 Jun 05

What was the previous answer?

Have you tried re-installing Word/Office

  antwan 20:03 23 Jun 05

previous answer was to run a search for normal.dot file and rename it abnormal.dot?. yes I've tried reinstalling word.

  mattyc_92 20:10 23 Jun 05

What operating system are you running?

  antwan 20:26 23 Jun 05

I'm running XP home with sp2.

  mattyc_92 20:32 23 Jun 05

Is this problem existing in the other accounts (if you have made any?)

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