XP shutdown error message - please help!

  5HAD0W 18:34 03 Apr 07

For the last few days when I attempt to shut down my pc, I get a message (too quick to note it all) regarding ccSvcHst.exe, saying that memory cannot be "read" or sometimes not "written". Click OK to terminate program. The shutdown proceeds whether I click or not.

By searching my PC I can see that this file is a part of Norton Internet Security 2007, which I had been using for over a month with no real problems.

Can anyone tell me what may be causing this or how I may fix it?

Many Thanks.

  Fruit Bat /\0/\ 18:38 03 Apr 07

Have you tried reinstalling Norton?

  skidzy 18:40 03 Apr 07

click here

  TOPCAT® 18:45 03 Apr 07

but do it exactly as described by their tech support representative at this link. TC.

click here

  5HAD0W 23:33 03 Apr 07

I tried one of the possible fixes mentioned on that linked forum, many thanks skidzy, and that seems to have done the trick for the time being, although I hear others found this a temporary solution! Anyhow, thanks again and I hope I won't have to come back to this thread!

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