xp shutdown

  bigray 06:01 01 Jan 05
Locked

can anyone please help,windows wont reboot or shutdown it gets to the screen that says (windows shutting down) pc locks & have to turn off main switch
tried all the suggestions in the helpline but nothing working, been told that there is a patch but cannot find it. any one know of it?
thanks

  ICF 08:16 01 Jan 05

Have you tried updating all your drivers for graphics card,soundcard,motherboard chipset or any peripherals installed ie printer,scanner.

  bigray 09:22 01 Jan 05

thanks ICF, tried this, but no solution yet

what antivirus are you running check the settings if you are too high some sites will not showmedium is often a reasonable setting

  bigray 09:51 01 Jan 05

thanks kellysbouncas, norton set at medium, never changed it

  Pamy 09:54 01 Jan 05

Do you have webwasher running or anything similar?

Pamy

  T0SH 09:59 01 Jan 05

What version of Windows ?

HC

  bigray 10:01 01 Jan 05

thanks pamy & tosh, don't have webwasher,
running XP pro

type shutdown problems in right corner of this page click search I recall reading 2 days ago of exactly this problem & the cures

Verify for any unsigned drivers and eliminate it.
1. Click Start, click Run, type, sigverif and then click OK.
2. Click Advanced.
3. Click Look for other files that are not digitally signed.
4. In the Look in this folder box, type x:\Windows\system32\drivers, where x is the
letter of the drive where Windows XP is installed.
5. On the Logging tab, make sure the Save the file signature verification results to a log file
6.check box is selected, and then click OK.
7. Click Start.
NOTE: The log file is named Sigverif.txt, and it is saved in the Windows folder. Third-party drivers that are unsigned are displayed as "Not signed." Use the drivers in this list as your troubleshooting starting point.
Disable Unsigned Device Drivers A common problem is power management features, and Microsoft requires power management support to certify drivers. Many third-party unsigned drivers lack this support, resulting in power management problems (such as problems going into or coming out of hibernation and standby).

Disable Unsigned Device Drivers A common problem is power management features, and Microsoft requires power management support to certify drivers. Many third-party unsigned drivers lack this support, resulting in power management problems (such as problems going into or coming out of hibernation and standby).
After you find unsigned drivers, you can disable them by using any of the following methods.
a/ Disable the device in Device Manager.
(you may have to click "Show hidden devices on the View menu" and then disable the device under the Non-Plug and Play Drivers branch).
b. Uninstall the software that installed the third-party driver by using the Add/Remove Programs tool in Control Panel.
c. Rename the driver in the Windows\System32\Drivers folder.
click here;en-us;308514
First if the error is intermitent, (is there is a moment or action you can identify) or (You cant see a pattern).
Consider that the numbers you give correspond to hardware failure,examples could be a CDRW using rewritable disks that are incompatible with the drive. Another example could be a faulty RAM module. Other example could be Modems, Sound Cards, Video cards, processors, or even the mother board, (temperature is a great enemy)
Try to track down any similarity between errors, lets say temperature, task that you are performing, programs in use, combination of opened programs... everyting.

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