XP says no scanner

  zoobie 23:46 02 Dec 07
Locked

My scanner worked fine even without drivers with my other mobo. Now that I have a new one, XP doesn't see it. I've the mobo and even scanner drivers and nothing works. Lots of USB ports are listed in device manager but the yellow ! shows up under 'other devices'.
What's next on the agenda?
Thx

XPP/SP2

  Gandalph 01:40 03 Dec 07

Install the Drivers from the disc that came with the scanner. If you got literature with it be sure to follow it to the letter. Some scanner drivers have to be installed before the scanner is pluged in, and other drivers have to be installed with the scanner pluged in. HTH

  zoobie 09:16 03 Dec 07

yep...you're right. the drivers had to be installed first before it's plugged in.
thx

  xania 09:22 03 Dec 07

I would delete that USB port with the yellow exclamation mark, disconnect the scanner and reboot the PC then follow Gandalph's directions - his point about follwoing the manual is essential.

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