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A friend has this problem but I am unable to solve it, can anyone help please. Their PC has about 4 accounts - call 'em A, B, C and D. To connect to the net they call up a/c [A] as that's the one with the Internet Icon on. OK, connection is established but it is one of the other users using the pc who now logs off [A] and logs on [B]. [B] now wants to check Hotmail which promptly disconnects the PC from the net - it's as though any net activity can only be done when [A] is logged on! Is this right? Ideally, once connected to net each user should be able to use it I would have thought. I am not at all familier with multiple accounts so perhaps someone who is may be able to help. Is it possible to get the Internet Icon onto the log-on page of each user so they can be independent? Any help would be much appreciated.
Brilliant VoG™, thanks a lot.
I havent got around to VoG™'s advice yet, that's due on Sunday next. Still with multiple accounts: may seem a goofy question, but...
When I was working on their PC, I noticed the Update icon was flashing in the tray; SP2 is there waiting to be installed. I have advised them it should be done really and they have asked me to do it. The question: On multiple accounts, are the accounts treated differently than a single account EG:If you want to back up My Docs does each user have to do their own? Obviously creating a restore point is relevant to the system as a whole, which is what I would do before installing SP2 but I am a bit cautious about the whole thing as the PC is used for business with a whole host of business email/letters etc. With regard to BackUp - I have never really got around to it fully, always preferring to save-to-disc which suits my own way of working, but when I have explored something which should be easy I suppose, I have baulked at actually doing it for various reasons: you are directed to drive A [not big enough] or D [OK for me most of the time] - thereafter it's unknown territory! Do you just specify C, call the backup Eric or Bernard or whatever and install everything there. Sorry if these are goofy questions but I have the enthusiasm but not the knowledge, experience or computer literacy of the young! Thanks anyone for their indulgence.
I have worked my way through a "all users" backup on my own PC - I now have 6Gb of .bkf file in Program Files. I assume restoring them/it is a reversal of the procedure, just point the wizard to the .bkf location! Just a couple of questions now:  Any problem with me now just deleting this backup I have just created as I dont need it  Would it be worthwhile creating an MS DOS startup disc for their PC before going ahead with the SP2 install and finally  Are emails inside this restore file? Thanks
To anyone following this thread; smooth as silk ;-)
I defragged, created a restore point, backed-up all users files. Ran the SP2 update, all OK. Did the reg mod suggested by VoG™ and all users now stay connected to the net when switching between users. I have since installed the MS AntiSpyware Beta on both my PC my friends and in both cases it turned up stuff which other anti-spyware failed to do - therefore I have to recommend it. I have received lots of compliments for my work today but I extend all the credit and thanks to those of this forum who gave me the encouragement/information/links and confidence to help someone else. Great forum, great contributors - thank you everyone.
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