XP mistakenly wants software for devices?

  seventy 19:36 01 Sep 07
Locked

Hi, when connecting my Zen stone MP3 player or Sandisk U3 Cruzer Micro instead of displaying them as on screen folders that I can drag and drop with, the hardware update wizard demands that software is installed, searches for it then says there was a problem installing the hardware so I'm unable to use the devices.

Both devices work instantly with the XP Media Edition pc I use at work so I can't see what's wrong here?

Any solutions?

Thanks in advance for any responces.

  Fruit Bat /\0/\ 20:19 01 Sep 07

Refresh USB Ports
In device manager Uninstall EVERYTHING under the heading USB,
reboot the PC let XP find and install new hardware.
Your equipment should now be recognised.

  ambra4 20:21 01 Sep 07

There is a firmware update for your zen player to run on XP & Vista

click here(x32-x64)-Vista.html

  seventy 22:32 26 Sep 07

Hi, thanks for the replies. Had my pc rebooted in the end, it wasn't allowing my modem to work & many other probs - all better now & all devices working touch wood.

thanks

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