What is ransomware and how do I protect my PC from WannaCry?
I don't think that is a good explanation of what is happening really.
When i boot up it starts i see the boot screen then the XP screen and xp must be starting to load then it knocks the monitor off.
The HD shows that the computer is running but all i have is a black screen. If i reboot it again says windows failed to load....... any ideas would be very much appreciated.
Yes loads of times. I don't understand it, this seems to be a recurring problem. I use the computer shut down then the next time i turn it on it won't work. No one has touched the computer in between.
I fiddled with where it plugs into the back of the computer and after several goes it did start but as it is a relatively new computer i'm a bit concerned. :)
If it's under warrenty let them look at it.
Will it boot in safe mode?
To enter safe mode press and hold F8 on boot up, you will then get a boot menu
select safe mode and press enter.
Safe mode is very basic with the bear minimum needed to run Windows
If you can get into windows in safe mode you can do a virus scan (manually) and system restore.
Select Safe Mode with Command Prompt
Log on with an account that is a member of the administrators group
At the command prompt, type
This will load the System Rsetore console.
I had similar problems with it when i bought it when trying to load the OS, so i ended up taking it back a couple of times and they said it didn't happen when they had it. The final time i took it back i told them i was going to get it bench tested cause i bought it on the credit card which meant is was insured for 90 days. When i picked it up they said it was a mobo problem and that they had installed a new better one to make up for the problems i had had.
I worked fine for a while but has started again..... i get a blue screen sometimes telling me its dumping physical memory to disk?????? No idea what that's about.
So i don't want to take it back cause i have no confidence in the repair and its got all my personal stuff on it now anyway.
Yes it boots into safe mode i did a system restore but that didn't have any effect. I have run several virus scans while i have been having this problem.
I'm wondering if its a driver issue
i have a radeon 9200 graphics card and a nivida nforce mobo.... what do you think?
The memory dump is for diagnostics that can be sent to Microsoft for analysis.
It could be a driver issue; unfortunately I don’t have specific knowledge of that mobo or graphics card.
The point that you said that it sometimes boots when you fiddle with the wires may indicate that there may be a broken wire or dodgy connecter.
You could try a restore point from further back.
VoG is more likely to come up with something more useful
But does the mobo have on board graphics and if so is it disabled in the BOIS?
Do you knoe the mobo model number?
Simon i have changed monitors twice and it happened with all three eventually..... XP is pretty new to me and it driving me daft. I wanted to partition the hard drive as its 160gb and they have left it as one partition but i'm a bit worried about giving it a go because of all the problems.
I have loaded OS's on many machines but have some real concerns about trying it with this.
Thanks for the help it is very much appreciated :)
If you want to go down that rout, I would do something like 20GB for the OS and split the rest into 2 or 3 partitions to keep them a manageable size.
The next thing is have you got a proper XP CD or is it a restore pack?
This of course is getting away from the current issue, and a clean install may solve it if it is a software issue, but not if there is a problem with a hardware device.
Bearing in mind also you will need to try to retrieve any important data that you have on you drive. I would recommend that you do that first.
When you are ready to do a format and partition XP install guide
Clean install XP
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