XP and a canon 3000f scanner.

  James xp 13:26 27 Nov 04
Locked

Hi. I have upgraded to sp2 and now found that my scanner does not work. Says that certain files are missing. Also that I need a new Codec file?

Any ideas.

The system worked fine under sp1

Thanks

Jim R

  Stuartli 14:31 27 Nov 04

Have you checked the scanner out from Device Manager, including that Enable this Device is enabled from its Properties>General tab?

Try removing the scanner and then rebooting. The Add New Hardware wizard should appear and offer the opportunity for you to enter the make and model number of your scanner; it will then install the drivers.

If it worked under SP1 then the drivers should still be available under SP2 which also includes SP1.

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