Word/Excel Personalising

  timestar 12:53 30 Jan 08

I use Word and Excel 2002 (Office XP Professional) on my laptop at home. Every time I go into either of them, they revert back to the originally installed version of how they looked, losing all changes I made such as changing buttons, changing toolbars visible and so on. How can I make them keep my changes? Thanks!

  xania 14:19 30 Jan 08

I have had no problem changing settings i.e. adding the drawing toolbar in Word, and the contents of toolbars in both i.e I have added Change Case in Word and Paste Special in Excel and the changes have held automatically. I can only think that you have a fault in either your OS or your Office installation which is causing you a problem.

This document click here
explains how to back up your settings in MS Office, so you might find a clue here.

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