word2000 error msg 0167:BFF9DFFF

  Neil-197086 23:20 29 Jun 04

After 4 years cannot open any word 2000 documents. The word 2000 logo comes up, screen goes blue, system hangs, and displays error msg OE=0167:BFF9DFFF. All other programs run after restart. Windows 98SE, Word 2000 is add on to preinstalled Works 2000. The problem seems to be common but have seen no possible solutions. Can you help please.

  VoG II 23:25 29 Jun 04

Do a search for the file NORMAL.DOT - you may need to enable searching for hidden files and folders to find it.

Rename it to ABNORMAL.DOT

Try restarting Word.

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