Word Template problem

  Halmer 21:02 02 Dec 04

When I try to open a second blank Word document I get message telling me 'Word cannot open the existing' and a square shape thing. It will not let me close this second blank document (doc 2), however, until I close Doc 1.

Can anyone advise please.

I have XP and Word 97.


  VoG II 21:12 02 Dec 04

click here

Actually, I think it is a bad idea to have unnamed Word documents open. If you save them with a unique name there's more chance of recovering them if things go pear shaped.

  Halmer 21:42 02 Dec 04

It recommends that I install SP2 but only after installing SP 1 which I have just done. Tried to then install the second service pack but for some reason it wont have it. Currently trying to find out why.

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