Word and Excel Hang

  Ironside01 13:05 20 Sep 09
Locked

When I try to open a document in either Excel or Word the application begins to open but then just hangs and freezes.

I have looked though the archives and have tried with no success the following.

1.Trying the earliest restore point
2.Changing the name of the data key using regedit - although I had the change the folder name as there were three files in it.
3.Inserting the original MS office disc (and sellecting-repair

Any other suggestions please?

  Audio~~Chip 14:08 20 Sep 09

updates. You didnt mention which windows ?

  KremmenUK 14:20 20 Sep 09

Assuming you have a recent edition, have you tried the Microsoft Office Diagnostics utility ?

  Ironside01 10:42 24 Sep 09

Thanks Adio Chip and KremmenUK

I have tried both your suggestions and also uninstalled and reinstalled MS Office 2007 home version. The OS is Vista.

Does anybody please have any other suggestions?

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