word customised toolbar template problem

  conrail 19:13 28 Mar 14

using win 7 with office xp, I have sustomised the toolbar in word but it has suddenly stopped opening my customised version, it now opens the default template so I believe I need to change the defailt template name to 'template old' and create a new template, can somebody point me in the right direction for the following please; 1. the name of the default template, 2. the location of the default template, 3 after customising the toolbar how do I save this customised template as my new default template? if I just use save or save as it will just save it as a *.doc file. all help and advice appreciated, thanks.

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