Word 2K problem

  recap 14:40 08 May 03

A business in our building has come to me for help with Word 2K, Windows 98.

The problem they are having is that certain documents are corrupted. An example of this is the properties of one document says it has only one page with around 350 words on it but, when you open the document there are over 4K pages all in different fonts and coding.

I have renamed the normal.dot file but that did not work.

Any body any ideas as to what has happened?

I have also done a virus scan, nothing there either.

  VoG™ 14:52 08 May 03

Try this click here and click here

  recap 14:58 08 May 03

Thanks VoG™ will try some of those solutions out.

  recap 15:39 08 May 03

thanks again VoG™. Have tried some of those fixes and some of my own but no good. I have also found out that it is not just Word but Publisher as well. I have suggested that they call their technician in to possibly unistall and reinstall the full Office 2K package (He is off until next week that is why they asked me to have a look, now they tell me, LOL).

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