Word 2002 won't open.......................

  mentalman 08:54 27 Jun 04

Recently when I try to open word, it starts to open then a box pops up saying it has encountered a problem and needs to close, it then gives me an option of opening in 'safe mode', this opens fine but if I try to open a document I have saved the same problem box appears and it has to close. I'v tried uninstalling and re-installing i'v scanned for viruses but to no avail, I'm running windows XP home, PLEASE help......arghhhhhhh

  VoG II 09:34 27 Jun 04

Do a search for the file NORMAL.DOT - you will have to enable searching for hidden files and folders.

Rename it to ABNORMAL.DOT

Try starting Word.

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