wireless router connection problem.please help!

  carltheplasterer 22:50 22 Dec 07

i have purchased a netgear DG834GT wireless router with the intention of just having it connected to my desktop via the ethernet cable and wireless to my laptop.
i followed all the set-up instuctions but when it comes to try to access the internet,i can't and i don't know why.
i have also had the same problem when trying to connect from my laptop.
anyone have any ideas what might be the problem/s i am having?
many thanks.

  woodchip 23:10 22 Dec 07

Are you saying that you have been into the Setup Page of the Router and entered you User and Password details? If you have done the Above you have to first save then switch the router power off for five minutes, then back on

  carltheplasterer 07:56 23 Dec 07

hi woodchip,yes,done all that,just cannot get on to the internet.keep thinking i need to do something on my computer....change something,configure something..... i'm lost!

  User-312386 08:01 23 Dec 07

As woodchip has said, however, i would restart the computer as well

  carltheplasterer 08:53 23 Dec 07

done that as well my friend.
i've done everything as per the set-up instuctions for the router.
still lost!

  ICF 09:08 23 Dec 07

Are you sure you have inputed your user-name and password correctly?

Has the router got a green light for the Broad band connection and a green light for your Ethernet connection?

  ICF 09:19 23 Dec 07
  woodchip 14:49 23 Dec 07

Do not try to use Encryption, until you get it to connect. Also first use a Ethernet Wire to establish your connection

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