Wireless problem on Acer Aspire

  griffo 17:35 19 Aug 06
Locked

I have an Acer Aspire 5020 on which the wireless has stopped working. Pressing the switch on the front doesn't make any difference, so I thought I would start by downloading all the latest drivers from Acer.

Their site shows a lot of drivers under Win XP and 'Win XP 64 bit for Aspire 5020 only'. How can I make sure my XP is 64 bit please?

Also, if anyone has some suggestions about how to fix my wireless problem, I would be most grateful.

cheers.

  Jimmy14 17:39 19 Aug 06

Click start,click run and type in winver. This will tell you the version of windows you have but I am sure it will be home edition.

James

  Tanzy_uk 17:42 19 Aug 06

griffo, what os are you running? I am pretty sure only Xp pro is able to run 64bit, does your router still work as a wired router? if so it could be an ariel problem.

  ade.h 17:43 19 Aug 06

Look at the device's properties box in Device Manager: what does it report?

  griffo 17:46 19 Aug 06

Thanks both, yes it's Home Edition, so that means it's not 64 bit right?

Tanzy - yes it's working with a cable into the router. The orange light is out on the front button.

  griffo 17:52 19 Aug 06

Is it under Network adapters? If so, all three items listed say they're working correctly.

  griffo 18:13 19 Aug 06

Does the fact that it has an AMD Turion 64 mean anything in relation to the above?

  ade.h 18:44 19 Aug 06

No, not as such.

  griffo 19:06 19 Aug 06

OK back to the device manager question, does the fact that Device Manager says it's OK lead to any other ideas please?

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