wireless internet vista laptop dropping

  denis93 21:36 PM 04 Jun 12

my niece has a acer aspire 7735z,since they got upgraded from virgin 30gb broadband to 60gb broadband,all other wireless devices are working fine,but her laptop keeps dropping the connection and then reconnecting,we checked her atheros adapter for updates,but it says it has the latest update,i cant think what could be wrong,any ideas anyone? ps ive tried to post this several times,if there are multiple posts i apoligise in advance.

  Fruit Bat /\0/\ 22:57 PM 04 Jun 12

In device manager right click the wireless card and select properties.

power tab - make sure the box "Allow the computer to turn off this device" is unticked.

  denis93 23:24 PM 04 Jun 12

thank you fruit bat,ive done that,ill let you know how we get on,cheers mate.

  denis93 12:22 PM 06 Jun 12

fruit bat,thank you so much for your advice,so far so good the laptop has stayed connected,i think you have fixed it for us,once again thank you.


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