acer extensa 5220,vista basic,bt homehub. i have a secure network and cant connect wireless as the wep key is not accepted even though its on the back of the router.iv restored the hub to factory settings but nothing!it works fine on ethernet.any ideas would be be very appreciated.
I` ve had this problem with a BT Homehub and had to do several factory resets before it worked. I suggest you hold the reset button for at least a minute. The WEP key needs careful scrutiny too - it isn`t very clear of the difference between zero and the letter O also check B`s and 8`s carefully. On the first connection use the ethernet cable supplied and access the routers administration pages. You might then find the WEP code and copy it to a text file, then try wireless and paste the key in directly.
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