Surface Pro (2017) vs Surface Pro 4
Hi! I'm new to the forum and after reading through some of the connection problems, I can't seem to find my answer.
I have both an HP laptop and a brand new Sony Vaio. My HP quit wirelessly connecting to our router about 2 months ago so I figured I would get a new laptop instead of buying a new internal wireless adapter. So I bought the Vaio. That too is dropping connection randomly. Most of the time it connects but every once in a while I will lose connection completely and when I click on the Network and Sharing bubble that pops up, it says there are no connections available. So I restart my Vaio and it seems to be fine. But I don't understand why it can't find any connections when normally there are at least 6 to choose from (neighbours). Does anyone know why this is happening? My husband has a laptop as well (not sure the brand) but it doesn't drop connection like this. Did I get a faulty Vaio? Is there interference between my routers? We have a Sky router and a Belkin that we use. The Sky can't handle the load so we plugged in the Belkin as well. I will have more info when I'm able to talk to my husband as I don't know much about computers LOL. Thanks!
Okay, so we don't have 2 routers plugged in. That was my understanding that they were both routers because I can connect wirelessly to both but that was my misunderstanding. The Sky one is our modem and the Belkin is our router. But I just had the problem again. It's almost like the network adapter in my Vaio turns off when it pleases, usually at the worst possible moment. But I don't understand why I am having the problem with 2 different laptops by 2 different companies. That's why I asked if it was my modem or router, not the laptop itself.
Try changing the wireless channel a lot of adapters default to channel 6. I had a similar problem I changed to channel 11 in my case this cured the problem, though any channel may be suitable.
If you are using battery only then it may be the power saving settings kicking in , try turning this off in either Power options in control panel ( look for wireless settings ) or in the Advanced tab in device manager ( network adapters )
Thank you for the advice st-clares and Ashley. I don't seem to be having the problem with my Vaio anymore. What I have been doing is turning the wireless switch off before I shutdown the laptop and turning it back on when I start it up again. No problems since. Problem solved! =)
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