Did you make your recovery USB stick using some kind of utility provided with the laptop? And: did you make it immediately, before you'd used the laptop to any real extent?
I ask because, if yours is like many modern laptops, there will be the opportunity to boot from the recovery CD/DVD/USB drive. And, if the recovery media was made at the beginning, then you should be able to restart with a fresh install, hopefully eliminating the problems you're seeing.
Does this help at all?