WinXP Home SP1 CD called for

  taywood 17:32 18 Aug 03

In order to use sfc /scannow I need a WinXP Home SP1 CD but I dont have one as I did an online update.

Details of my plight are in previous posts but I borrowed a WinXP CD today, it didnt work and when I re read the error message it was asking for the SP1 version.

I have asked for help/advice from the PC maker- none forthcoming.

Can anyone give me a clue what to do next.
I simply need to prove to the PC that marscore.dll is sitting there, then I can do a Restore.

  Djohn 17:36 18 Aug 03

Are you being asked [By the message]to actually insert the CD, or just to be pointed to the file?

  Robber Roy 17:44 18 Aug 03


If you ring Microsoft Direct Services on 0207 2160032 they will send you an SP1 CD free of charge.

  taywood 09:26 20 Aug 03

Hi Djohn
When I do Start Run sfc /scannow I get the message asking me to insert the CD.

A month ago when I had the same problem with the missing marscore.dll I simply did Start Run sfc /scannow and no CD was called for then.

In fact nothing seemed to happen, there was no response to say action taken, but when I clicked
Help and Support I got it!

I've asked for a CD to be sent, circa 10 day deliv from Germany.

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