Winword

  bazza11 08:41 26 Jul 03
Locked

When I try to open a Word document in My Documents I get a message which reads "Winword caused a general protection fault in module USER.EXE at 000c:00000108." There is only a CLOSE window displayed. It doesn't matter what Word file I try to open - I even created a new one , saved it and then tried to open that, again without success. I would appreciate some help, please!

  Peter 08:46 26 Jul 03

.

This could be caused by a corrupt NORMAL.DOT file. Do a search for NORMAL.DOT and rename it to say NORMAL.DOZ and then try to start Word. If that works you can delete the NORMAL.DOZ file. You will probably loose any Word tailoring that you have done.

Peter.

  Peter 14:22 26 Jul 03

^

  Peter 08:36 27 Jul 03

.

Did that do the trick then?

Peter.

This thread is now locked and can not be replied to.

How to get Windows 10 for free | How to install Windows 10: There is still a way to avoid paying…

1995-2015: How technology has changed the world in 20 years

Hands-on with the Star Wars fighting drones you can fly yourself

15 macOS Sierra tips | How to use macOS Sierra: Secret tricks and best new features in Apple's new…