Windows XP SP2 startup error

  phil.s 09:04 05 Jan 05

Can anyone help.

I have just installed the latest mini ipod updater software and when I rebooted my Toshiba notebook the following error occurred:-
'windows could not start because the following file is missing or corrupted:


I have tried running in safe mode and using a previous configuration but neither of those works.
According to the microsoft support website the registry may be corrupted!
Is it possible to to a system restore if safe mode will not work or alternatively repair windows another way?

I do not have a standard XP CD, only a system restore DVD from Toshiba which contains windows XP.
Has anyone any other ideas before I do a full restore using this disc and lose all my data.

Many thanks,


  JoeC 09:21 05 Jan 05
  Fruit Bat /\0/\ 09:34 05 Jan 05

Windows could not start because the following files is missing or corrupt

Insert and boot from your WindowsXP CD.
At the first R=Repair option, press the R key
Press the number that corresponds to the correct location for the installation of Windows you want to repair.
Typically this will be #1
Enter in the administrator password when requested
cd \windows\system32\config
Depending on which section was corrupted:
ren software software.bad or ren system system.bad
Depending on which section was corrupted
copy \windows\repair\system
copy \windows\repair\software
Take out the CD ROM and type exit

  phil.s 09:49 05 Jan 05

Thanks JoeC & Fruit Bat /\0/\.

JoeC - My notebook has OEM installed software so according to Microsoft this should not be used.

Fruit Bat /\0/\ - If I install the system restore disc the only 2 options I have are

1. Full restore (lose all data)

2. Advanced user options. Selecting this loads a command line with a '.gho' extension?
There is no r= repair option.

Any more ideas?


  phil.s 22:37 05 Jan 05

Many thanks for your help, XP has been repaired using a 'normal' XP disc.


  phil.s 01:07 25 Mar 05

The following error has occurred again:-
'windows could not start because the following file is missing or corrupted:

PC World have repaired windows again and are blaming spyware for causing the registry corruption. The laptop has now been remastered and I am using Adaware spyware remover.

Is it possible for spyware to damage the registry in this way, or are they perhaps using it as an excuse?

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